How Ordering Works
Our bakery range is made in small batches using traditional artisan methods. Because we bake differently, ordering works a little differently too. Here's everything you need to know before placing your order.
Getting Started
Choose your favourite products
Select delivery, Bakery Door or Market pickup
We bake fresh. Bread items are then frozen before delivery
Delivery items arrive thawed — enjoy, refrigerate or refreeze
The Body Wise Difference
Being a Body Wise Bakery means listening—to traditional wisdom, to the integrity of our ingredients and to the way food leaves people feeling. We bake in small batches using thoughtfully selected organic, plant-based ingredients and time-honoured methods, without unnecessary shortcuts. Every product is made with purpose: to nourish, satisfy and reconnect people with the foods they love—without compromise.
🚚 Australia-Wide Delivery
For delivery, our bread range — including loaves, bagels and flat breads - is baked fresh, then frozen before dispatch. These items travel without refrigeration, so are expected to thaw in transit and arrive unfrozen. On arrival, refrigerate and enjoy within 7 days, or safely refreeze for later. Sweets and pantry items are shipped fresh.
❄️ Why do we freeze delivery bread items?
Freezing at peak freshness helps preserve flavour and quality without relying on preservatives or artificial shelf-life extenders. It does not mean your items will arrive frozen — they thaw naturally during transit and can be safely refrozen.
Weekly Delivery Schedule
Orders placed by Sunday midnight are baked, packed and dispatched on Tuesday.
Delivery orders are ONLY dispatched on Tuesdays, so if you order is placed after midnight Sunday it will flow into the following weeks Tuesday dispatch.
Orders close
1Sunday midnight
Baked & frozen
2Monday
Dispatched
3Tuesday
Deliveries
4Follow your tracking for the expected delivery date.
🏡 Bakery Door Pick-up
Pre-order online and collect directly from our bakery in the Northern Rivers. Bakery Door pickup is perfect if you're local and want your bread as fresh as possible.
📋 What you need to know
Pickup days: Tuesdays and Fridays.
Pickup times: 8am – 5pm.
Address: 20/7 Thornbill Drive South, Murwillumbah NSW 2484.
Notice required: Please allow at least 48 hours — we bake to order and need time to prepare yours fresh.
🌿 Farmers Markets
Find us at local farmers markets across the Northern Rivers. Pre-ordering guarantees your products will be waiting for you at the stall — no queuing, no missing out.
Tuesdays — New Brighton Markets | 8:00am–11:00am
Fridays — Mullumbimby Farmers Market | 7:00am–11:00am
Saturdays — Bangalow Farmers Market | 7:00am–11:00am
⏰ Pre-order cut-off times
To guarantee your order is ready at the market, please pre-order 48 hours before your chosen market day. Cut-off times are listed at checkout. We recommend ordering as early as possible — our small batches sell out quickly.
❄️ Storing Your Breadicine
Our range is designed to be enjoyed immediately, refrigerated or stored in your freezer.
- 📦 Delivery items arrive thawed — refrigerate or refreeze on arrival
- 🧊 Store in the freezer for up to 3 months — slice loaves first if preferred
- 🌡️ If frozen at home, thaw at room temperature — a few hours is usually enough
- 🍞 Alternatively, toast or reheat directly from frozen
Delivery Questions
Will my delivery arrive frozen?
No. Suitable bakery items are frozen before dispatch but travel without refrigeration. They will thaw in transit and arrive unfrozen. This is expected and they can be safely refrozen.
Does freezing affect the quality?
Freezing at peak freshness is one of the most effective ways to preserve the nutritional integrity of our breads. Although freezing can result in a slightly drier, more crumbly texture, many of our customers say they can’t tell the difference from fresh — especially when toasted.
When will my order be delivered?
Delivery orders are dispatched on Tuesday using express delivery. Most orders arrive within an estimated 1–3 business days after dispatch, depending on the destination and carrier network. Tracking details are emailed once your parcel has been collected. Delivery timeframes are estimates rather than guaranteed arrival dates, and occasional carrier delays can occur.
What if my order is delayed, damaged or missing?
Please check your tracking information first. If your parcel has not arrived within the estimated timeframe, contact us with your order number and we will lodge an enquiry with the carrier.
Delivery bakery items travel without refrigeration and are expected to arrive thawed; this alone does not mean there is a problem. If the parcel is damaged or you believe the products are unsuitable, please photograph the parcel, packaging and products and contact us as soon as possible. Do not consume anything you believe may be unsuitable. We will assess the circumstances and provide a remedy where required under Australian Consumer Law.
Can I choose unfrozen bread for delivery?
Our loaves, bagels, pitas and pizza bases are frozen before dispatch and thaw during transit. They will arrive unfrozen but cannot be dispatched without first being frozen. Sweets and pantry items are shipped fresh.
Can I order for someone else?
Absolutely. Simply enter the recipient’s delivery address at checkout. If you’re sending it as a gift, feel free to get in touch and we’ll do our best to include a personal note.
Need More Help?
We’re a small, family-run bakery and we genuinely love hearing from our customers. If you have a question that isn’t answered here, please don’t hesitate to reach out.